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Moya App SASSA R350 | Moya App SASSA Download

The Moya messaging app has emerged as a popular platform for South Africans to access various services provided by the South African Social Security Agency (SASSA). This versatile app allows users to apply for and receive the SASSA R350 grant, as well as check the SASSA Status of their social grant applications.

Although Moya is not an official government app, it serves as a convenient portal for citizens to monitor and manage their SASSA grants, while also offering additional features such as free messaging and voice calls.

In this comprehensive guide, we will delve into the process of using the Moya app for SASSA services, providing step-by-step instructions and helpful tips to ensure a seamless experience.

How to Download the SASSA Moya App in 2024?

To get started with the Moya app, you’ll need to download it on your Android or iOS device. The app is completely free and can be easily installed by following these simple steps:

How to Download the SASSA Moya App For Android Users:

  1. Open the Google Play Store app on your Android device.
  2. In the search bar, type “MoyaApp” and press enter.
  3. Locate the official Moya Messenger app in the search results and tap on it.
  4. Click on the “Install” button to begin downloading the app.
  5. Once the installation is complete, open the app and grant the necessary permissions.
  6. Register an account by entering your phone number and following the on-screen instructions.

Alternatively, you can use this direct Google Play link to access the app: https://play.google.com/store/apps/details?id=nu.bi.moya

How to Download the SASSA Moya App For iOS/iPhone/iPad Users:

  1. Open the App Store on your iOS device.
  2. Use the search bar to find “MoyaApp” and tap on the search result.
  3. Click on the “Get” button, followed by “Install” to start downloading the app.
  4. If prompted, enter your Apple ID information to confirm the installation.
  5. After the installation is complete, launch the Moya app and allow notification access.
  6. Register your account by providing your mobile number and completing the registration process.

You can also use this direct App Store link to download the app: https://apps.apple.com/us/app/moya-messenger/id1492362114

How to Apply for SASSA Grants through SASSA Moya App?

While the Moya app itself cannot be used to directly apply for SASSA grants, it provides valuable information and links to official SASSA channels where you can submit your application. Some of these channels include:

  1. SASSA Website: You can apply online by visiting the official SASSA website at https://srd.sassa.gov.za/sc19/apply.
  2. WhatsApp: Send a message with your details to the SASSA WhatsApp number 082 046 8553.
  3. USSD: Dial *134*7737# to apply for grants via SMS.
  4. GovChat: Submit your application through the GovChat Facebook page or by visiting https://www.govchat.app/.
  5. In-Person: Visit your nearest SASSA office with the required documents to apply for grants in person.

When applying for SASSA grants, ensure that you provide accurate information, including your valid ID number, contact details, and the reason for your application. Remember, applying for SASSA grants is completely free of charge.

How to Check the status of R350 Grant through SASSA Moya App?

After submitting your application for the R350 grant, SASSA typically takes around 7 days to review and approve the request. With the Moya Messenger app, you can easily check the status of your relief grant application by following these steps:

  1. Open the Moya app and tap on the “Apply for SASSA Grant” option.
  2. Scroll down the page and select “Application Status“.
  3. Enter your ID number and mobile number in the designated fields.
  4. Click on the submit button to view the current status of your application.

Once your application is approved, you will receive monthly R350 payments, which can be used to purchase essential items such as food and toiletries.

How to Update SASSA Banking Details through SASSA Moya App?

If you need to change your SASSA banking information, the Moya app provides a convenient way to update your details and ensure uninterrupted R350 payments. Here’s how you can do it:

  1. In the Moya app, go to the “Money and Services” section and select “SASSA Relief“.
  2. Choose the “Update Banking Details” option.
  3. Enter your ID number and click on the provided link.
  4. Submit your new account details, including the bank name, account number, and branch code.
  5. SASSA will now deposit your grant funds into the updated account.

By keeping your banking information up to date, you can avoid any disruptions in receiving your R350 grant payments.

Appealing a Rejected SASSA Application through Moya App

In case your grant application is denied by SASSA, the Moya Messenger app offers a simple way to appeal the decision and have your application reconsidered. Follow these steps to submit an appeal:

  1. In the Moya app, tap on the “Reconsideration” option and enter your ID number.
  2. Select the reason why your application was initially rejected.
  3. SASSA will reassess your application and provide a response within 7 days.
  4. If your appeal is successful and your application is approved, SASSA will begin disbursing the grant funds to your account.

By utilizing the appeal feature in the Moya app, you can ensure that your application receives a fair review and increase your chances of being approved for the R350 grant.


The Moya app has become a valuable tool for South Africans to access and manage their SASSA services, particularly the R350 grant. Although it is not an official SASSA platform, Moya Messenger provides a user-friendly interface that allows users to submit grant applications through linked portals, track application status, appeal rejected decisions, update banking information, and more.

In addition to its SASSA-related features, the Moya app offers unlimited messaging and calls at no cost, making it a useful all-in-one platform for staying connected with others while managing your social grant services.

By following the step-by-step instructions provided in this guide, you can effectively utilize the Moya app to streamline your SASSA experience and ensure that you receive the financial assistance you need.

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