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SASSA Change Banking Details for SRD R350 [2024]

Maintaining updated banking information with the South African Social Security Agency (SASSA) is vital for beneficiaries to securely obtain monthly social grant payments. If your account details alter, swiftly amending your data with SASSA guarantees continuous access to grant money without interruptions.

This guide outlines step-by-step instructions to change banking details for various SASSA grants through online, phone, and in-person methods.

Srd.sassa.gov.za Banking Details Update

The srd.sassa.gov.za portal enables R350 grant recipients to easily update their banking information online to sustain receipt of funds. Logging into your srd.sassa.gov.za account and accessing the “Change Banking Details” section permits quick changing of details for your Social Relief of Distress grant.

How to Change Your SASSA SRD R350 Grant Banking Details?

Using the SASSA Online Portal

The SASSA web portal at srd.sassa.gov.za is the handiest way for beneficiaries to change banking details securely. Follow these straightforward steps for prompt, smooth payments:

Access the SASSA Portal

Visit the official SASSA site at https://www.sassa.gov.za. Only use the valid site, not fakes.

Login safely with your credentials. Never share your login.

Navigate to Banking Details

Select “Grant Services” then “Change Banking Details” after logging in.

This is where you can amend details for all SASSA grants.

Choose the Relevant Grant

Select the specific grant requiring updated bank details on the “Change Banking Details” page.

For instance, pick one if you have both a Child Support and Disability Grant.

Enter ID Number for Verification

Input your 13-digit South African ID number when prompted before new details.

This verifies your authority to change the grant’s banking data.

Input New Bank Account Details

Once verified, carefully submit the new account details for future payments:

  • Full bank/institution name
  • Six-digit branch code
  • Account number
  • Account type

Double Check Details

Thoroughly double check the accuracy of all information before submitting changes.

Even small mistakes can lead to incorrect payments. Carefully verify everything.

Allow Time to Finalize

Give 5-7 days for the system to integrate the new details and update payment info.

Log in later to confirm the changes were successful.

Contact SASSA if any issues using the online process.

Using the SASSA Call Center

You can also update details by phone:

  • Call the SASSA helpline at 0800 60 10 11.
  • Select grants and explain you want to change bank details.
  • Give your name, ID, grant reference, and contact for verification.
  • Clearly provide the new account details.
  • Note the reference number given.
  • Call back in 5-7 days to validate updated details.

Visiting a SASSA Regional Office

To change details in person:

  • Find your nearest SASSA office and go during open hours.
  • Request banking detail changes at customer service.
  • Show your ID book, passport or asylum document.
  • Supply the agent your new bank details for updating.
  • Confirm the changes were captured correctly before leaving.
  • Return in 5-7 days to validate successful updates.

Considerations When Updating SASSA Banking Details

  • Change details well before upcoming grant dates to prevent disruptions.
  • Keep your registered mobile number active for SMS notifications if required.
  • Switch from Post Office or banks early to avoid delays.
  • Verify all new details to avoid incorrect payments into wrong accounts.
  • Follow up if changes don’t reflect within the standard timeline.

How to Update Your Banking Details for the SASSA R350 Grant?

For the R350 Social Relief of Distress (SRD) grant:

  • Visit https://srd.sassa.gov.za/ and login to your account.
  • Go to “Change Banking Details”.
  • Input your 13-digit RSA ID or asylum document number when prompted.
  • Carefully and accurately input your new details.
  • Allow 7-10 days for changes to reflect after submitting updates.
  • Call 0800 60 10 11 if you need assistance.

Moya APP SASSA Change Banking Details in 2024

The Moya Finance App offers a seamless and user-friendly experience for updating your SASSA banking information efficiently. Follow these simple steps:

Step 1: Download and Login to Moya

Begin by acquiring the Moya Finance App from your preferred app store, whether it’s the Google Play Store for Android devices or the Apple App Store for iOS. Once installed, register for the app using your South African ID number and create a secure password.

Step 2: Navigate to SASSA Profile

Within the app’s intuitive interface, locate the main menu and select the “SASSA Account Details” section. This dedicated section houses all the relevant information pertaining to your SASSA grants and benefits.

Step 3: Tap “Change Banking Information”

On the SASSA profile home screen, you’ll find a prominently displayed “Change Banking Information” button. Simply tap this button to initiate the process of updating your banking details.

Step 4: Submit New Bank Particulars

You’ll be prompted to provide your new bank account details. Enter the required information accurately, including your account number, bank name, account type (savings or checking), and the full name of the account holder.

Step 5: Wait for 10 Day Verification

After submitting your new banking information, the Moya Finance App will initiate a verification process to ensure the validity and accuracy of the provided details. This process typically takes 10 days, during which you’ll need to exercise patience.

Step 6: Check Account to Ensure Changes

Once the 10-day verification period has elapsed, log back into the Moya Finance App. Navigate to your SASSA profile and confirm that the updated banking details have been successfully applied. You can now expect your future SASSA grant payments to be deposited into your new bank account.

By following these straightforward steps within the Moya Finance App, you can efficiently manage and update your SASSA banking information with ease, ensuring a smooth transition to your new account for receiving your social grant payments.

Srd.sassa.gov.za Banking Details Update Incorrect

Submitting inaccurate bank details to SASSA can lead to:

  • Delayed payments until details are fixed, creating struggles.
  • Failed transactions that bounce back, requiring alternate collection.
  • Misdirected payments into wrong accounts that require unethical returns.
  • Difficult recovery with administrative hassles and lengthy delays.
  • Potential permanent loss of funds, devastating recipients.
  • Suspended payments until correct information provided.
  • Significant stress and anxiety.

Frequently Asked Questions

Q: How long does SASSA take to update details?

A: 5-10 days depending on the grant. Follow up if no changes.

Q: How long Does it take for SASSA to Pay After Updating Banking Details?

If you’ve updated your banking details with SASSA, expect to wait 7-10 working days for your payment to reflect in your new account. SASSA takes 5-7 days to verify and process your new information, and your bank may need 2 more days to complete the transfer.

Q: Can I update someone else’s details?

A: No, only beneficiaries can change details with valid ID.

Q: What if I make a mistake with new details?

A: Contact SASSA urgently to halt the change and provide corrections.

Q: Does changing my bank account affect grant eligibility?

A: No, only the deposit account changes, not eligibility.

Q: Can I submit changes by post or email?

A: No, SASSA only allows updates through official online, phone or in-person channels for security.


Keeping your banking details current with SASSA is vital for steady, convenient access to grant funds. Use the step-by-step instructions provided to securely change your information online, phone, or in-person. Staying updated avoids payment issues.

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