How to Change Banking Details for SASSA?

Maintaining updated banking information with the South African Social Security Agency (SASSA) is vital for beneficiaries to securely obtain monthly social grant payments. If your account details alter, swiftly amending your data with SASSA guarantees continuous access to grant money without interruptions.

This guide outlines step-by-step instructions to change banking details for various SASSA grants through online, phone, and in-person methods. Banking Details Update

The portal enables R350 grant recipients to easily update their banking information online to sustain receipt of funds. Logging into your account and accessing the “Change Banking Details” section permits quick changing of details for your Social Relief of Distress grant.

SASSA Change Banking Details

Using the SASSA Online Portal

The SASSA web portal at is the handiest way for beneficiaries to change banking details securely. Follow these straightforward steps for prompt, smooth payments:

Access the SASSA Portal

Visit the official SASSA site at Only use the valid site, not fakes.

Login safely with your credentials. Never share your login.

Navigate to Banking Details

Select “Grant Services” then “Change Banking Details” after logging in.

This is where you can amend details for all SASSA grants.

Choose the Relevant Grant

Select the specific grant requiring updated bank details on the “Change Banking Details” page.

For instance, pick one if you have both a Child Support and Disability Grant.

Enter ID Number for Verification

Input your 13-digit South African ID number when prompted before new details.

This verifies your authority to change the grant’s banking data.

Input New Bank Account Details

Once verified, carefully submit the new account details for future payments:

  • Full bank/institution name
  • Six-digit branch code
  • Account number
  • Account type

Double Check Details

Thoroughly double check the accuracy of all information before submitting changes.

Even small mistakes can lead to incorrect payments. Carefully verify everything.

Allow Time to Finalize

Give 5-7 days for the system to integrate the new details and update payment info.

Log in later to confirm the changes were successful.

Contact SASSA if any issues using the online process.

Using the SASSA Call Center

You can also update details by phone:

  • Call the SASSA helpline at 0800 60 10 11.
  • Select grants and explain you want to change bank details.
  • Give your name, ID, grant reference, and contact for verification.
  • Clearly provide the new account details.
  • Note the reference number given.
  • Call back in 5-7 days to validate updated details.

Visiting a SASSA Regional Office

To change details in person:

  • Find your nearest SASSA office and go during open hours.
  • Request banking detail changes at customer service.
  • Show your ID book, passport or asylum document.
  • Supply the agent your new bank details for updating.
  • Confirm the changes were captured correctly before leaving.
  • Return in 5-7 days to validate successful updates.

Considerations When Updating SASSA Banking Details

  • Change details well before upcoming grant dates to prevent disruptions.
  • Keep your registered mobile number active for SMS notifications if required.
  • Switch from Post Office or banks early to avoid delays.
  • Verify all new details to avoid incorrect payments into wrong accounts.
  • Follow up if changes don’t reflect within the standard timeline.

How to Update Your Banking Details for the SASSA R350 Grant?

For the R350 Social Relief of Distress (SRD) grant:

  • Visit and login to your account.
  • Go to “Change Banking Details”.
  • Input your 13-digit RSA ID or asylum document number when prompted.
  • Carefully and accurately input your new details.
  • Allow 7-10 days for changes to reflect after submitting updates.
  • Call 0800 60 10 11 if you need assistance. Banking Details Update Incorrect

Submitting inaccurate bank details to SASSA can lead to:

  • Delayed payments until details are fixed, creating struggles.
  • Failed transactions that bounce back, requiring alternate collection.
  • Misdirected payments into wrong accounts that require unethical returns.
  • Difficult recovery with administrative hassles and lengthy delays.
  • Potential permanent loss of funds, devastating recipients.
  • Suspended payments until correct information provided.
  • Significant stress and anxiety.

Frequently Asked Questions

Q: How long does SASSA take to update details?

A: 5-10 days depending on the grant. Follow up if no changes.

Q: Can I update someone else’s details?

A: No, only beneficiaries can change details with valid ID.

Q: What if I make a mistake with new details?

A: Contact SASSA urgently to halt the change and provide corrections.

Q: Does changing my bank account affect grant eligibility?

A: No, only the deposit account changes, not eligibility.

Q: Can I submit changes by post or email?

A: No, SASSA only allows updates through official online, phone or in-person channels for security.


Keeping your banking details current with SASSA is vital for steady, convenient access to grant funds. Use the step-by-step instructions provided to securely change your information online, phone, or in-person. Staying updated avoids payment issues.

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