SASSA Status Check | SRD Status Check for R350 August 2024

Staying informed about your SASSA grant is key. Our SASSA Status Check tool makes this task easy. With a few simple steps, you can quickly find out if your R350 grant application got the green light or not.

This handy tool also shows when your next grant payment will arrive. Knowing this helps you plan your budget and make sure you get the money you need on time. The status check is a quick way to stay in the loop about your SASSA grant.

By using this tool often, you can:

  • Know if your application was successful
  • See when your next payment is coming
  • Plan ahead for your needs
  • Avoid surprises about your grant status

The SASSA Status Check puts important info at your fingertips. It’s a smart way to stay on top of your financial support.

5 Ways to Check SASSA Status

How to Check Your SASSA SRD R350 Grant Status Online?

Keeping track of your Social Security Agency (SASSA) grant is now easier than ever. You can use simple online methods to check if your application was approved or when your next payment is due. I’ve tested these options and will walk you through each step.

Before you start, make sure you have:

  1. Your 13-digit South African ID number
  2. The phone number you used when applying

With these details, you can check your SASSA status using the methods below.

Check SASSA Status via Our Easy-to-Use Tool

The quickest way to check your SASSA grant application status is our user-friendly online tool:

  1. Find the “SASSA Status Check” form at the top of this page.
  2. Type in your 13-digit South African ID number.
  3. Enter the phone number you used when applying.
  4. Click “Check Status”.

Your SASSA grant status will show up in seconds on our website

Checking SASSA Status via SMS in 2024

You can also check your status by sending a quick text message:

  1. Open your phone’s messaging app.
  2. Type “SASSA” and your 13-digit South African ID number (e.g., “SASSA 9111290578083”).
  3. Send it to 082 046 8553.
  4. You’ll get a text back with your SASSA grant status.

This SMS method is a handy way to stay updated. Check the official SASSA website for more info.

SASSA Status Check via Call Center in 2024

To check your Social Relief of Distress (SRD) grant application status by phone:

  1. Call 0800 601 011 from any phone.
  2. Give your South African ID number to the SASSA agent.
  3. They’ll tell you if your SRD grant application is approved or rejected.

You can talk directly to a SASSA agent for more help through this call center.

WhatsApp SASSA Status Check in 2024

Here’s how to check your SASSA SRD grant application status on WhatsApp:

  1. Add 082 046 8553 to your contacts.
  2. Send “SASSA” to this number on WhatsApp.
  3. When you get a reply, send “STATUS“.
  4. If you have a reference number, say “YES“. If not, go to step 5.
  5. Give the mobile number you used for your SRD grant sign-up.
  6. Send your reference number if you have one.
  7. You’ll get a message with your current application status.

Checking SASSA Status Online in 2024

To check your SASSA status on their website:

  1. Go to
  2. Enter your ID number and application number.
  3. Click “Submit”.
  4. Your status will show up, telling you if your application was approved, declined, or is still being checked.
  5. If declined, you can appeal within 90 days.

Checking online gives you quick updates on your application. Remember to save your application number to check back often.

How can I check my SASSA SRD R350 grant status using the Moya app?

The SASSA Moya app allows you to easily view your SASSA grant status online through your smartphone. Follow these steps:

  1. Download the Moya app from the Apple App Store or Google Play Store onto your phone.
  2. Open the Moya app and input your 13-digit South African ID number and your registered phone number for your grant. Double check that you enter these details correctly.
  3. Select ‘Submit’ after entering your ID and phone number. This will take you to the status check menu.
  4. In the menu, you can select a specific month to view the status of your R350 SASSA relief funds for that period.
  5. The status will display as either “Approved”, “Declined” or “Pending” once you select a month. This informs you if your grant was successful, unsuccessful or still being processed that month.

Checking via the Moya app allows you to easily track your monthly SASSA SRD R350 grant status directly through your mobile phone for convenience. Ensure your ID and phone details are accurately entered to access your status.

What You Need to Get SASSA Grants in 2024?

Getting a SASSA grant in 2024 requires meeting specific eligibility criteria and providing the right documents. Here’s what you need:

Who Can Apply for SASSA Grants?

  • South African citizens or permanent residents with valid IDs
  • People who meet the age rules for each grant type
  • Those with household income below SASSA’s limits

Documents You’ll Need:

  • Your personal info: name, birthday, ID number, and how to reach you
  • Bank account details for payments
  • Proof of how much money you make
  • Doctor’s report for disability grants
  • Birth certificate for child grants
  • Medical proof for help-with-care grants
  • ID and marriage info for old age grants

Keep in Mind:

  • Income limits may change, so check SASSA’s website or office
  • Give true and complete info to speed things up
  • SASSA looks at your money, age, and health to decide
  • Save your application number to track your status online

Remember, rules can change. Always get the latest info from SASSA to make sure you have everything you need when you apply.


How to SASSA Status Check for All SASSA Grants in 2024?

To Check SASSA Status for all SASSA Grant types, you can refer below and click on your desired Grant.

SASSA Status Check for r350 Payment Dates 2024 | SASSA Payment Status Check

The South African Social Security Agency (SASSA) typically releases the SASSA Status Check for r350 Payment Dates at the end of each month. If you receive your grant via the post office, check the monthly payment schedule. For those receiving the R350 grant through a bank account, there is no fixed payment date.

To check your SASSA Status balance:

  • Dial *120*3210# or *120*69277# on your phone
  • Alternatively, send a WhatsApp message to 082 046 8553

If your online SASSA status shows “pending,” you are not yet eligible for the R370 grant.

SASSA Status Check Payment Dates for 2024/2025

If approved for a SASSA grant, funds get paid on set dates each month. Payment dates may vary depending on the final digit of your ID number. below are the SASSA Grant Payment Dates for 2024/2025

Mark your calendar with the relevant dates to know exactly when to expect approved SASSA funds. Reach out to SASSA if you don’t receive payment by the designated date for your ID number group.

SRD SASSA Status Check and Payment Dates June 2024

The South African Social Security Agency (SASSA) will pay out the R370 COVID-19 Social Relief of Distress (SRD) grant during the last week of June 2024.

The payment dates are June 24th to June 30th, 2024.

If you were approved for the R370 grant for May you will get your money paid during those five days. But exactly which day will your R350 payment go into your bank account?

SASSA says to check the SRD website at to see the specific date your R370 will be paid. After SASSA processes the payment, it takes around 2-3 working days for the money to actually show up in your account.

SRD R370 Payment Dates for June 2024

Check SASSA status and payment date for SASSA SRD R370 Status Check for June 2024.

SASSA SRD Grant For June 2024Payment Dates For June 2024Check Status For June 2024
SRD R370 Social GrantJune 2024 (24-30)SRD Status check

SASSA Grant Status Declined in June 2024

There could be various reasons why your SASSA payment was declined for June 2024. Let’s explore the common causes:

Income Too High:

If SASSA found you earning R624 or more per month, you wouldn’t qualify for the SRD R350 grant.

Asset Ownership:

Owning assets or property in your name makes you ineligible for this grant.

Age Limits:

You must be between 18 and 60 years old to receive SASSA assistance.

Citizenship Status:

Only South African citizens, asylum seekers, and those with special permits can apply.

Other Grants:

Receiving payments from UIF, NSFAS or other government aid disqualifies you from the SRD grant.

Employment Earnings:

If you’re employed and earning above the set threshold, your application won’t be approved.

Duplicate Applications:

Submitting multiple applications for the same grant will be flagged as duplicates and declined.

SASSA Status Check for July Payment Dates 2024

SASSA Social Grants For July 2024Payment Dates For July 2024Check Status For July 2024
SRD R370 Social GrantJuly 2024 (24-10)SRD Status check
Old Age GrantTuesday, July 2, 2024Old age status Check
Disability GrantWednesday, July 3, 2024Disability status Check
Child Support GrantThursday, July 4, 2024Child support status Check
Care Dependency GrantThursday, July 4, 2024Care dependency status Check
Foster Child GrantThursday,, July 4, 2024Foster child status Check
War Veterans GrantTuesday, July 2, 2024War Veterans status Check

Has the R350 SASSA grant been increased to R370?

The South African government has boosted the Social Relief of Distress (SRD) grant from R350 to R370 monthly. This change started in April 2024 to give more financial aid to those in need.

The R350 grant, begun during COVID-19, has been replaced by the R370 grant. This rise shows the government knows about higher living costs and ongoing struggles many South Africans face.

To get the R370 grant, you must:

  • Be 18 to 59 years old
  • Have no job or income
  • Not get other government help like SARS, UIF, or NSFAS
  • Be a South African citizen, permanent resident, or refugee

The grant aims to help people who are having money troubles and can’t get help elsewhere.

The application process for the R370 grant remains similar to the previous R350 grant. Individuals can apply online through the SASSA website or visit their nearest SASSA office to submit the required documents and complete the application form.

It’s important to note that providing false information or misrepresenting one’s financial situation during the application process can lead to rejection and potential legal consequences. SASSA encourages applicants to be truthful and transparent when applying for the grant.

Once the application is submitted, applicants can check the status of their R370 grant application through the SASSA website or by visiting their local SASSA office. Successful applicants will receive the R370 grant on a monthly basis, which can be used to cover basic living expenses such as food, shelter, and other essential needs.

SASSA Status Check for r370 | SASSA R370 SRD Grant Status Check

SASSA Status Check for R370, the increased Social Relief of Distress Grant amount, provides crucial financial assistance of R370 per month to eligible citizens, permanent residents, and refugees aged 18 to 59 who are unemployed and have no other source of income or government support.

To apply for this grant, individuals must follow the application process, submit the required documents, and meet the eligibility criteria set by SASSA.

Once the application is submitted, applicants can conveniently check the status of their R370 grant online or through SASSA offices, ensuring transparency and accessibility throughout the process.

How to Appeal a SASSA Application That Was Declined?

If your SASSA grant application gets declined, you have the right to SASSA Appeal the decision within 90 days. Follow these steps:

  1. Review the reason for your application being declined. This will be provided in your status update notification.
  2. Gather any new documentation that supports your eligibility. This can include updated financial records, disability assessments, proof of job loss, etc.
  3. Access and complete the Appeal Form through your online SASSA portal.
  4. Submit the filled Appeal Form along with your supporting documents to SASSA within 90 days of being declined.
  5. SASSA will reassess your application taking into account your appeal and new evidence provided.
  6. You will receive an update on whether your appeal was successful or if the original declined status remains.

Submitting a timely and well-supported appeal gives you the best chance of overturning the initial declined outcome. Be sure to provide all relevant documentation backing your eligibility.

How to Check your R370 SASSA Grant Appeal Status Online in 2024?

There are two methods to check the Appeal Status of R370 SASSA Grant in 2024

Check your R370 SASSA Grant Appeal Status Online Method:

  1. Visit
  2. Enter ID number and phone number
  3. Click “Send Pin”
  4. Enter OTP if prompted
  5. SASSA Website will show R370 Appeal Status.

Check your R370 SASSA Grant Appeal Status WhatsApp Method:

  1. Save WhatsApp number 082 046 8553 as “SASSA Status”
  2. Message “Status [Your ID Number]”
  3. SASSA replies with your Appeal status

Use these quick official SASSA channels to track your R350 grant appeal conveniently. Contact SASSA helpline 0800 60 10 11 if you need assistance.

How to Update Personal Details for SASSA Grants in 2024?

Keeping your personal details updated with SASSA ensures you receive proper communication and grant payments. Follow this process:

  1. Log into your SASSA online account through the self-service portal.
  2. Navigate to the “Update Personal Details” section.
  3. Edit your details like ID number, phone number, address, marital status, etc.
  4. Provide supporting documentation if changing major details like surname or ID number.
  5. Click “Submit” to complete the update.
  6. Changed details will reflect on your SASSA account. Updates like address or contact information will apply immediately.
  7. For major changes like ID number or surname, allow processing time for new details to fully update in the SASSA system.

Be sure to update your details, especially contact information, whenever changes occur to avoid miscommunication or issues receiving grant payments.

What Does “SASSA Status Check Payday” Mean?

If your SASSA SRD R370 application has been approved, you can check the “Pay Date” field on your application status. This will give you an indication of when you can expect to receive your grant money.

However, if there’s no “pay date” information available, it means your payment hasn’t been processed yet. Don’t worry, this doesn’t necessarily mean your application was rejected.

How to Change SASSA Bank Account Details?

  1. Access the SASSA website and find the “Change Banking Details” section.
  2. Enter your ID number and click “Submit” to proceed.
  3. You will receive an SMS with a unique link to the banking details change form.
  4. Click the secure link and fill in your new account details including bank name, branch code, and account number.
  5. Double check that the new account belongs to you. SASSA cannot pay funds into someone else’s account.
  6. Click “Submit” after entering your new details. Allow time for verification and processing.
  7. Once successfully changed, the new bank details will be applied to future SASSA payments.

Only update your banking details when absolutely needed to avoid delays receiving funds. Always check accuracy to prevent mistaken account deposits.

How to Cancel SASSA Application in 2024?

If you no longer require social relief from SASSA, you can cancel your application:

  1. Access the “Cancel Application” form through your online SASSA portal.
  2. Confirm that you wish to cancel your existing application.
  3. Your application will be withdrawn and closed.
  4. You will no longer be considered for the grant that you applied for.

Only cancel your application if your financial situation has improved or you meet another exclusion criteria. Once canceled, you will need to reapply if requiring the grant in future.

How to Reinstate a Canceled SASSA Application?

If you previously canceled your application but now need to reapply, follow these steps:

  1. Login to your SASSA online portal.
  2. Find the “Reinstate Application” section.
  3. Confirm that you wish to reopen your previously canceled application.
  4. SASSA will reactivate and reconsider your grant application.
  5. Provide any updated documentation needed to reassess your eligibility.
  6. You will receive communication from SASSA on the status of your reinstated application.

Reinstating a canceled application is quick and convenient through the SASSA online portal. Be sure to meet the eligibility criteria when reapplying.

How to Contact SASSA for Queries and Assistance?

If you need to reach SASSA for any questions or issues with your grant, you can contact them through:

  • Toll-free call center: 0800 60 10 11
  • Visit or call your nearest SASSA office. Find contact details on the SASSA website.
  • Email for general enquiries: [email protected]

When contacting SASSA by phone or visiting in-person, be sure to have your ID number and application reference number on hand. This allows SASSA agents to easily access your account details. Keeping your information organized will facilitate quick, efficient assistance.

How to Contact SASSA?

Any further queries may be directed to SASSA directly:

  • You can reach the SASSA Toll-Free Call Centre at 0800 60 10 11
  • SASSA Head Office can be reached at 012 400 2322
  • SASSA Head Office can be contacted at: [email protected]

Please find below contact information for SASSA offices across the country: SASSA offices

Contact SASSA Offices in all Province (addresses, telephone numbers and email addresses)

  • You can contact SASSA via telephone, email, or visiting your nearest SASSA branch if you have any
  • questions about SASSA social grants. SASSA can be contacted as follows:
  • Find a SASSA branch near you by scrolling down to your province:


Contact SASSA Regional Office

  • Physical address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200
  • Postal address: Private Bag X9001, Chiselhurst, East London, 5200
  • Telephone: 043 707 6300 / 043 707 6472 / 043 707 6335
  • Fax: 043 707 6481 / 043 707 6487
  • Email: [email protected] / [email protected]
  • Office hours: Monday to Friday, 8am to 5pm


Contact SASSA Regional Office

  • Physical address: African Life Building, 75 St Andrew Street, Bloemfontein
  • Postal address: Private Bag X20553, Bloemfontein, 9300
  • Telephone: 051 410 8339 / 051 410 0804 / 051 410 0805
  • Fax: 051 409 0862
  • Email: [email protected]


Contact SASSA Head Office

  • Physical address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria
  • Postal address: Private Bag X55662, Arcadia, Pretoria, 0083
  • Telephone: 012 400 2000
  • Fax: 012 400 2257
  • Email: [email protected]

Contact SASSA Offices

  • Physical address: Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 (Telephone: 012 730 0325)
  • Physical address: Hoofdt Street, Roodepoort, Johannesburg, 1725 (Telephone: 011 241 8300)
  • Physical address: Luthuli Street, Dobsonville, Soweto, 1863 (Telephone: 011 989 5806)
  • Physical address: Sisulu Street, Orlando West, Johannesburg, 1804 (Telephone: 080 060 1011)
  • Physical address: 7286 Pela Main Rd, Orlando West, Soweto, 1804 (Telephone: 080 060 1011)
  • Physical address: 197 Church Street, Grand Central, Midrand, 1685 (Telephone: 011 545 5900)
  • Physical address: 87 Elston Avenue, Benoni, 1500 (Telephone: 081 815 1197)
  • Physical address: 8 Protea Avenue, Lenasia, Johannesburg, 1821 (Telephone: 080 060 1011)
  • Physical address: 29 Catlin Street, Germiston, 1400 (Telephone: 011 776 8049)
  • Physical address: 18A Grey Avenue, Vereeniging, 1930 (Telephone: 016 430 0900)
  • Physical address: 34 Galloway Street, Meyerton, Vereeniging, 1960 (Telephone: 016 360 4202)
  • Physical address: 27 Court Street, Nigel, 1490 (Telephone: 080 060 1011)
  • Physical address: Khumalo Street, Spruit, Johannesburg, 1426 (Telephone: 080 060 1011)
  • Physical address: 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 (Telephone: 080 060 1011)
  • Physical address: 32 President Street, Fochville, Johannesburg, 2515 (Telephone: 080 060 1011)
  • Physical address: Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 (Telephone: 080 060 1011)
  • Physical address: 20 6th Ave, Springs New, Springs, 1560 (Telephone: 080 060 1011)
  • Physical address: Palladium Street, Carletonville, 2500 (Telephone: 080 060 1011)
  • Physical address: 90 Loveday Street, Johannesburg, 2000 (Telephone: 080 060 1011)
  • Physical address: Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 (Telephone: 013 935 8200)
  • Physical address: Mahube Valley, Pretoria, 0147 (Telephone: 066 142 5630)
  • Physical address: Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 (Telephone: 014 591 9940)
  • Physical address: 11 Tom Street, Primindia, Brits, 0250 (Telephone: 012 400 2000)


Contact SASSA Office

  • Physical address: 1 Bank Street, Pietermaritzburg, 3201
  • Postal address: Private Bag X9146, Pietermaritzburg, 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595
  • Email: [email protected]
  • Office hours: Monday to Friday, 7:30am to 4:30pm

Contact SASSA Offices

  • Physical address: Mduduzi Msomi Road, P section, KwaMashu (Telephone: 033 846 3400)
  • Office hours: Monday to Friday, 7:30am to 4:00pm


Regional Office

  • Physical address: 43 Landros Mare Street, Polokwane, 0699
  • Postal address: Private Bag X9677, Polokwane, 0700
  • Telephone: 015 291 7509
  • Fax: 015 291 7416
  • Email: [email protected] / [email protected]


Regional Office

  • Physical address: 18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela, 1200
  • Postal address: Private Bag X11230, Nelspruit 1200
  • Telephone: 013 754 9380 / 013 754 9428 / 013 754 9446
  • Fax: 013 754 9501
  • Email: [email protected]

SASSA Offices

  • Physical address: 89 Scheeper Street, Belfast, 1100 (Telephone: 080 060 1011)
  • Physical address: Schoemansdal, 1331 (Telephone: 013 753 5458)
  • Physical address: 17A Murray St, Ermelo, 2350 (Telephone: 080 060 1011)
  • Physical address: Emzinoni, Bethal, 2309 (Telephone: 017 801 1694)
  • Physical address: Thulamahashe-A, Thulamahashe, 1365 (Telephone: 080 060 1011)
  • Physical address: Klip Street, Groblersdal, 0470 (Telephone: 080 060 1011)
  • Physical address: Verena-C, Langloood (Telephone: 080 060 1011)


Regional Office

  • Physical address: SASSA House, University Drive, Mmabatho 2735
  • Postal address: Private Bag X44, Mmabatho, 2735
  • Telephone: 018 388 4006
  • Fax: 086 611 9740
  • Email: [email protected]
  • Office hours: Monday to Friday, 9am to 5pm


Regional Office

  • Physical address: 95-97 Du Toitspan Road, Kimberley, 8300
  • Postal address: Private Bag X6011, Kimberley, 830
  • Telephone: 053 802 4919
  • Fax: 053 832 5225
  • Email: [email protected]
  • Office hours: Monday to Friday, 7:30am to 4pm

SASSA Offices

  • Physical address: Deben, 8460 (Telephone: 080 060 1011)
  • Physical address: Le Roux St, Newtown, Calvinia, 8190 (Telephone: 027 341 1070)
  • Physical address: Williston, 8920 (Telephone: 053 391 3638)
  • Physical address: Albany Building, First Street, Industrial Site, Mahikeng, 2745 (Telephone: 018 397 3826)
  • Physical address: 31 Scott St, Upington, 8800 (Telephone: 054 461 2962)


Regional Office

  • Physical address: Golden Acre, 9 Adderley St, CBD, Cape Town, 8001
  • Postal address: Private Bag X9189, Cape Town, 8000
  • Telephone: 021 469 0235
  • Email: [email protected]
  • Office hours: Monday to Friday, 8am to 5pm

SASSA Offices

  • Physical address: Petrusa St, Belgravia, Cape Town, 7530 (Telephone: 021 944 7700)
  • Physical address: 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 (Telephone: 021 481 9736)

SASSA Office Operating Hours

  • Monday to Friday: 8AM to 4:30PM
  • Closed on weekends and public holidays
  • Arrive early to avoid long queues

To avoid multiple trips, ensure you arrive at SASSA offices early in the morning, well before closing time. Queues tend to be longest during mid-morning and lunch hours. Public holidays may also affect operating hours.

Confirm SASSA office hours in your region on the SASSA website before visiting. You can also call ahead to check if the office is currently open and operating. Bring water, snacks, medication, and anything else you may require during waiting periods.


From checking your status online to understanding payment cycles, this guide covers the key steps for SASSA social grants. Monitor your application progress, provide accurate information, keep details updated, and reach out for assistance when needed.

Ensuring you follow the proper protocols will facilitate timely approval and disbursement of funds to support yourself and your dependents.

Reach out to SASSA for any other questions not covered here – they are best equipped to advise on any individual queries you may have regarding the grants application and approval process.

Frequently Asked Questions

Q1: How can I check the status of my SASSA grant application online?

A: You can check your SASSA grant status online by visiting the official SASSA website ( and using the online status check tool. You’ll need to provide your South African ID number and the phone number you used when applying.

Q2: Can I check my SASSA status via SMS?

A: Yes, you can send an SMS with the word “SASSA” followed by your ID number to 082 046 8553 to receive an update on your grant status.

Q3: What information do I need to provide when applying for a SASSA grant?

A: When applying for a SASSA grant, you’ll need to provide personal details like your name, ID number, contact information, employment status, income information, and supporting documents based on the specific grant you’re applying for (e.g., child’s birth certificate for child support grant).

Q4: How can I update my personal details with SASSA?

A: You can update your personal details, such as your address or contact information, by logging into your SASSA online account and navigating to the “Update Personal Details” section. Provide the necessary changes and supporting documents, if required.

Q5: What should I do if my SASSA application is declined?

A: If your SASSA grant application is declined, you have the right to appeal the decision within 90 days. Review the reason for the decline, gather any new supporting documentation, and submit an appeal through the SASSA online portal or your local office.

Q6: How can I check the status of my SASSA grant appeal?

A: You can check the status of your SASSA grant appeal online by visiting the SASSA website ( and entering your ID number and phone number. Alternatively, you can message “Status [Your ID Number]” to the SASSA WhatsApp number (082 046 8553).

Q7: Can I change my banking details for SASSA grant payments?

A: Yes, you can change your banking details by accessing the “Change Banking Details” section on the SASSA website. You’ll receive an SMS with a link to a secure form where you can enter your new account information.

Q8: How do I cancel my SASSA application?

A: To cancel your SASSA application, log into your online SASSA portal and find the “Cancel Application” form. Confirm that you wish to withdraw your existing application, and your application will be closed.

Q9: Can I reinstate a canceled SASSA application?

A: Yes, you can reinstate a previously canceled SASSA application by logging into your online portal and navigating to the “Reinstate Application” section. Provide any updated documentation required to reassess your eligibility.

Q10: What are the different ways to contact SASSA for assistance?

A: You can contact SASSA through their toll-free call center (0800 60 10 11), by visiting your nearest SASSA office, or by emailing [email protected] for general inquiries.

Q11: How do I check the payment dates for my SASSA grant?

A: The SASSA grant payment dates are typically released at the end of each month. You can check the payment schedule on the SASSA website or by contacting your local SASSA office. Payment dates may vary based on the type of grant and the final digit of your ID number.

Q12: Has the SASSA SRD grant been increased from R350 to R370?

A: Yes, as of April 2024, the South African government has increased the Social Relief of Distress (SRD) grant from R350 to R370 per month to provide additional financial support to eligible individuals.

Q13: How can I check the status of my R370 SASSA grant application?

A: You can check the status of your R370 SASSA grant application by visiting the SASSA website (, entering your ID number and reference number, and clicking “Submit.”

Q14: What are the eligibility criteria for the R370 SASSA grant?

A: To be eligible for the R370 SASSA grant, you must be between the ages of 18 and 59, unemployed with no other source of income or government assistance, and a South African citizen, permanent resident, or recognized refugee.

Q15: How can I check my SASSA grant status using the Moya app?

A: Download the Moya app from the App Store or Google Play Store, enter your ID number and registered phone number, and select a specific month to view the status (approved, declined, or pending) of your R350 SASSA relief funds for that period.

Q16: What should I do if I don’t receive my SASSA grant payment on the designated date?

A: If you don’t receive your SASSA grant payment on the designated date based on your ID number group, reach out to SASSA by calling their helpline (0800 60 10 11) or visiting your nearest SASSA office.

Q17: How can I check the status of my SASSA grant using WhatsApp?

A: Add the official SASSA WhatsApp number (082 046 8553) to your contacts, send the word “SASSA,” and then reply with “STATUS” when prompted. Provide your mobile number and reference number (if available) to receive your application status via WhatsApp.

Q18: What should I do if my personal or financial circumstances change after receiving a SASSA grant?

A: If your personal or financial circumstances change, you should update your details with SASSA as soon as possible. Log into your online account and navigate to the “Update Personal Details” section to make the necessary changes.

Q19: Can I apply for more than one SASSA grant simultaneously?

A: No, you cannot receive multiple SASSA grants at the same time. Each grant has specific eligibility criteria, and you can only apply for and receive one grant at a time.

Q20: How often should I check the status of my SASSA grant application?

A: It’s recommended to check the status of your SASSA grant application regularly, especially in the initial stages after submission. Monitor the online portal or use the various channels provided by SASSA to stay updated on the progress of your application.

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